Menu

SAP Concur iXp Intern - Support Associate with French or German

About the SAP Internship Experience Program The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. About the Team We work directly with customers to solve their issues in a timely manner and with a seamless communication workflow. The support is often consultative and addresses basic to complex financial management and corporate spending control issues. Our key focus is on Customer Satisfaction and Customer Centric mindset. If you are curious and have a knack for digging into problems, this role is a fit for you!

Forma spolupráce

  • Stáž

Lokalita

  • Praha

Termín nástupu

October 2022

Délka spolupráce

6 months with chance to be prolonged

Náplň práce

In this role, you’ll:

  • Participate in an introductory training program to learn the platform: shadow colleagues and peers, get familiar with job-specific terminology, documentation, and processes
  • Work independently applying problem-solving skills from diagnosing issues using technical documentation to developing creative solutions in a timely manner according to your own & Team’s KPIs
  • Collaborate with other internal teams to escalate and route customer issues & requests for prompt resolution
  • Attend training sessions for new product features and product offerings
  • Share and document knowledge through the creation of Knowledge Base articles

Požadavky

Who you are:

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

  • You are pursuing a university degree in a relevant field (e.g. Informatics, Computer Science, or Economics)
  • You have a passion for IT & customer service
    You have proficient English plus French or German
  • You are ready for a new challenge to start your professional career 
  • You are willing and able to gain basic computing skills such as a basic understanding of Structured Query Language (SQL).
  • You are looking forward to working in an international team across locations
     

Follow @SAPiXp on Instagram to don’t miss anything about our experiences worldwide!

Jazykové znalosti

  • angličtina, C1 - pokročilý
  • francouština, B2 - vyšší středně pokročilý
  • němčina, B2 - vyšší středně pokročilý

Další informace

TO APPLY FOR THE JOB, PLEASE USE OUR POSTING ON CAREER SITES HERE DUE TO GDPR:

https://jobs.sap.com/job/Prague-5-SAP-Concur-iXp-Intern-Support-Associate-with-French-or-German-158-00/841337201/